You have heard me talk about this before; the appalling service level to keep applicants and candidates updated on their interview process.

I met an executive the other day who was interviewed two months ago by a hiring company. So far, he has not received a follow up call or email, no thank you for considering a job with our company, nothing to say the job has been offered to another candidate (I’m just guessing because who knows?).

“Treat others how you want to be treated.”

This is an old saying which means that if you want to be treated with respect, treat others with respect and then they shall treat you with respect. It also means that if you treat other people with arrogance and disrespect, it’s a no-brainer how they will refer to you and your company.

So please, all recruiters working for third party recruitment firms or in corporate talent acquisition, let’s be much better when communicating to those who took time off to come and meet us for a personal interview.

If you are in the process of hiring staff, may I recommend you click on the link below to read the full story from Alex Wayt, FindMyRecruiter. It will no doubt inspire and help you build a brand for your company as an Employer of Choice.

The recruitment industry suffers from a lack of trust. Now, we can’t just lay the blame on a few unregulated recruiters offering terrible service here – hiring companies who fail at candidate experience are equally at fault.

There are numerous cases where an employer regularly misleads, poorly communicates or mistreats candidates, but it’s easier for them to point the finger at third party recruiters. Talk about shooting the messenger, right?

If you’re a candidate who’s been through this yourself, my advice is to hold the company accountable. Instead of taking it out on the recruitment company, take a trip to Glassdoor and let the company have your honest feedback. (Go on, let it all out.)

“Candidate experience has never been so critical to the growth of a company.”

via Talent Acquisition – Stop damaging your company’s reputation! — Find My Recruiter